Our Clients
This is a place for clients to say hello and sign our guest book. This is not the fastest method if you need help or have a problem. To reach us for customer service or emergencies, please call us directly (978) 667-0010 or click here and we will be happy to help.
As a homeowner and an architect, I know we all look for those professionals who know their stuff but, above all, are honest and true neighbors when trouble occurs. Joe Brancato has gone above and beyond the call of duty in helping me with urgent problems (and while I was desperately short on money). With the need for follow-up calls, Joe’s return calls were prompt and his answers helpful and real time-savers. I could not have made it through my guests’ visit without you!
Thanks!
Will Gerstmyer AIA LEED
I have had a working relationship with Burlington Plumbing for over 4 years. In that time they have replaced or repaired all of my backflow devices. They have taken over my sprinkler inspections with professionalism and a genuine caring for Cotting School the customer. They came in and replaced 20 year old flow switches that were tripping and causing fire alarms. They also came in and replaced faulty gate valves and broken sight glass.
Joe, Roan, and Eric are all excellent at their craft. They come in do their jobs quickly, efficiently, always courteous and they always leave the work site neat and clean the way they found it. When you call for service you always get a pleasant response and prompt attention from Carissa the go to gal of the operation. I would recommend Burlington Plumbing for all your plumbing needs.
Sincerely,
Michael Cummings
Director of Buildings and Grounds
Cotting School Lexington Ma. 01890
We are always pleased with the quality of Burlington Plumbing’s work. We know that we can count on them to respond quickly to our needs and follow up to make sure that we are satisfied. We will keep coming back to Burlington because we know that they care about their customers.
–Bethany and Bob Dunakin
McDonough Electric is very happy with the services from Burlington Plumbing. We like how you guys are always willing to accommodate us and the planning you do with ATS alarm with our sprinkler tests. We know if we have a problem Burlington Plumbing will respond with in hours. We don’t have to worry as Burlington Plumbing does the job right the first time. Thank you for all your hard work and always looking out for our best interest.
McDonough Electric
10 Commercial Ave.
Bedford, MA 01730
We have been using Burlington Plumbing for several years since moving the company to Billerica in 1994. The service has always been prompt with critical problems given priority. We also appreciate the options given when there is more than one way to address an issue. As with any organization; the people make the difference. All contacts from the office to the workers have been professional and courteous. We have never had to clean up after a job was completed and on the rare occasion there was a question with a job it has always been corrected or completed to our satisfaction.
Burlington Plumbing’s knowledge of regulations and requirements has made our job of keeping in compliance with local codes much simpler. Timely reminders and promotions have been a big help over the years.
Leverett P. Flint
President/CEO
Wilevco Inc.
We called Burlington Plumbing to repair our forced hot water heating system. They systematically investigated and located the leaking pipe buried in the concrete floor, then plumbed a short bypass that saved us from an expensive alternative.
In this and other visits we have found them to be professional, courteous, and quickly able to fix ourleaks & clogs with their high quality work. Thanks, Burlington Plumbing!
-Chris & Kelly Craven, Bedford
I have utilzed Burlington Plumbing & Heating Co for over 20 years. During this time I have utilized their services in plumbing, fire protection and cross Connection repair. I have always found their work neat and professional. I have no problem in recommending Burlington Plumbing & Heating.
William D. Keene
Water Quality-Production Manager
DPW Water & Sewer Division
Winter is a tough time for your heat system to go kaflewie. As a Christmas present, my daughter gave me a new programmable thermostat thinking it would save us money. She installed it out of the goodness of her heart, then headed back home.
Two days fiddling around and we never could get the darn thing to work right. I tried to reinstall the old thermostat but I’m no tool whiz. I called Joe. We agreed a service call was not needed as he coached me to fix the problem myself.
How many guys would do that? And, he got it right on the nose. From now on he gets all my plumbing misfortunes. Thanks, Joe!